This business is a great place to find used car parts, especially for Volkswagen models. The staff is friendly and helpful, with one reviewer praising a particular employee named Mohamed for his excellent customer service. Many reviewers have had positive experiences with the business, citing its quick delivery, good prices, and helpful staff.However, there are some issues to be aware of. One reviewer had a bad experience with the business, citing high prices and poor customer service. They reported being treated poorly by staff and having to wait a long time for a response. Another reviewer had a similar experience, complaining about the high prices and saying that the business seemed to be "blanqueando dinero" (washing money).Despite these issues, many reviewers have had positive experiences with the business. They praise the business's quick delivery, good prices, and helpful staff. One reviewer even went so far as to say that the business's customer service is "como entrar a la VW casa oficial" (like going to the official VW dealership).Overall, this business seems to be a good option for people looking for used car parts, especially for Volkswagen models. However, potential customers should be aware of the potential issues with customer service and prices.Some reviewers have also praised the business's efforts to be LGBTQ+ friendly and welcoming, with one reviewer noting that it is a "transgender safespace". This is a positive aspect of the business and something that may be important for some customers.One thing that could be improved is the business's communication with customers. Several reviewers have complained about having to wait a long time for a response or being treated poorly by staff. Improving communication and customer service could help to address these issues and make the business even better.As for the working hours, they seem to be standard for a business of this type, with Monday to Friday from 9:30 to 18:00 and Saturday from 9:30 to 13:30. It would be helpful to have more information about the business's accessibility, such as wheelchair accessibility, but this is not mentioned in the provided information.Overall, this business seems to be a good option for people looking for used car parts, but potential customers should be aware of the potential issues with customer service and prices.