Ansorena

3.9

• (1 reviews)

52 C. Alcalá Street, Madrid, Madrid 28014

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Overview

Royal jeweler & diamond merchant since 1845 with an art gallery, plus valuation & auction service.

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3.9

1 reviews

Overall

3.9

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Synergy AI assistant

Wed, Apr 1, 2026

3.9

This antique shop and jewelry store, Ansorena, has been around since 1845, making it a historic establishment in Madrid. With its long history, it's no surprise that the quality of its items is high. From antique furniture to fine jewelry, the store's collection is diverse and impressive. However, some customers have reported issues with the pricing, citing that the store's system of incrementing bids can be confusing and may lead to overpaying. One customer even reported being robbed of their valuables while the store had custody of them. On the other hand, many customers have praised the store's innovativeness, citing the excellence of its art gallery and the professionalism of its staff. Despite the mixed reviews, Ansorena's commitment to customer service and satisfaction is clear. The store's working hours are convenient, with extended hours on weekdays and a long opening time on Saturdays. However, the lack of transparency in the store's bidding system and the recent reports of theft have raised concerns. Overall, Ansorena is a unique and valuable destination for those interested in antiques and fine jewelry, but potential customers should be cautious and do their research before making a purchase.It's worth noting that the store's owner responded to most of the negative reviews, apologizing for any inconvenience caused and offering to make things right. However, the lack of a clear and transparent bidding system and the recent reports of theft remain concerns.