Madrid
AniCura Madrid Este Hospital Veterinario | Urgencias 24h
14.18
14.18
Overview
If you are looking for a veterinary hospital in Madrid east zone, at AniCura Madrid Este Hospital Veterinario we can help you with everything your pet needs:✔️ Veterinary emergencies.✔️ Imaging diagnostics.✔️ Clinical specialties such as cardiology, dermatology, internal medicine, neurology, trauma surgery, and oncology.✔️ Surgery.✔️ Preventive medicine.At our hospital we have a wide range of specialists who can recommend and advise you on what your pet needs. Don't hesitate, if you need to attend a veterinary emergency in Madrid East Zone or need a 24-hour veterinarian at AniCura Madrid Este Hospital Veterinario.
Features
Appointments recommended
Wheelchair-accessible entrance
Wheelchair-accessible car park
Wheelchair-accessible toilet
Toilet
Free of charge street parking
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Overall
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The clinic has received both positive and negative reviews. The overall score is 3.8 out of 5, indicating a mixed experience. The quality of care is rated 3.5 out of 5, suggesting that some patients have received good care, while others have not. The pricing is rated 4.2 out of 5, indicating that some customers feel that the prices are reasonable, while others feel that they are too high. The innovativeness of the clinic is rated 4.2 out of 5, suggesting that the clinic is doing some things differently, but not enough to stand out.Some reviewers have reported receiving good care and being satisfied with their experience. For example, one reviewer mentioned that the staff were "increíblemente amable" and that the veterinarian was "excepcional". Another reviewer mentioned that the clinic was "una maravilla" and that the staff were "excepcionales".However, other reviewers have reported poor experiences. For example, one reviewer mentioned that their pet died after being treated at the clinic, and that the staff were unresponsive and unhelpful. Another reviewer mentioned that they were charged high prices for services that they felt were unnecessary.There have been several complaints about the clinic's handling of emergencies, with some reviewers reporting long wait times and a lack of attention to their pets' needs. One reviewer mentioned that their pet was left in a cage for several hours without being treated, and that the staff seemed more interested in charging them for services than in providing care.There have also been complaints about the clinic's billing practices, with some reviewers feeling that they were overcharged for services. One reviewer mentioned that they were charged for a service that they did not receive, and that the clinic's staff were unwilling to provide a refund.Overall, it seems that the clinic has a mixed reputation, with some patients receiving good care and others experiencing problems. The clinic may benefit from improving its emergency response times, billing practices, and customer service.
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