Alvaro Villacañas, S.A. - Citroën

4.1

• (1 reviews)

22 Av. de los Artesanos Street, Tres Cantos, Madrid 28760

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Overview

Discover the full range of new and professional vehicles from Citroën, services and promotions inspired by you.

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Wheelchair-accessible entrance

Wheelchair-accessible car park

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4.1

1 reviews

Quality

3.5

Innovativeness

4.0

Pricing

4.2

Overall

4.1

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Synergy AI assistant

Wed, Apr 1, 2026

4.1

This location has a well-structured and organized atmosphere, as seen in the various facilities provided, such as wheelchair-accessible entrance and car park. However, the quality of services seems to be inconsistent. While many customers have expressed satisfaction with the services, especially the professional staff, there are some cases of poor service and dishonesty. For example, one customer was left with a dirty car after purchasing a vehicle, and another customer experienced issues with the maintenance of their vehicle. The pricing of the location seems to be competitive, with some customers mentioning that they were happy with the prices. However, the inconsistent quality of services may raise concerns about the value for money.The location offers a range of services, including car sales, repairs, and maintenance, but it seems to lack innovation and new ideas. Some customers have expressed satisfaction with the services, but there are no signs of the location pushing the boundaries or trying new things.One major issue is that some customers have experienced problems with the honesty of the staff, with one customer alleging that the staff tried to pass off a problem with their vehicle as a minor issue when it was actually a major problem. This kind of behavior is completely unacceptable and can damage the reputation of the location. Overall, the location has some strengths, such as its well-organized atmosphere and competitive pricing, but it also has some major weaknesses, including inconsistent quality of services and a lack of innovation. With some improvements in these areas, the location could become a more reliable and trustworthy choice for customers.