Madrid
Alquiler Seguro
2.15
2.15
Overview
Rental Secure is the first Spanish company dedicated to the integral management of rental housing and specialized in protecting owners, guaranteeing punctual rent payment to ensure a 0% delinquency rate in rental.
Features
Wheelchair-accessible entrance
Photos & videos
Submit a review
Quality
Pricing
Overall
Innovativeness
Submit a review
Rental Secure is a real estate agency located in Madrid, offering a range of services including rental management, property management, and financial services. The agency is committed to providing a secure and reliable experience for both owners and tenants. The entrance to the building is wheelchair-accessible.The agency has a long working day, open from 9:00 AM to 9:00 PM, Monday to Friday, and from 10:00 AM to 2:00 PM on Saturdays. It's closed on Sundays.The team at Rental Secure seems to be responsive and attentive, as evident from the positive reviews from several customers. They are praised for their professionalism, efficiency, and willingness to help. However, some customers have reported issues with the agency's communication and customer service.Some customers have reported being charged extra fees for services they didn't receive, such as a 990€ extra for a "service of accompaniment". Additionally, there have been reports of delayed responses to customer inquiries and issues with the agency's billing process.The agency's website appears to be well-organized, but some customers have reported issues with navigation and access to information. The agency's social media presence is not mentioned in the data.Overall, the experience at Rental Secure seems to be mixed, with some customers being very satisfied and others reporting issues with the agency's services. While the agency has a good reputation for providing secure and reliable services, there are some areas that need improvement.It's worth noting that the agency has a 0% delinquency rate in rental payments, which is a positive aspect of their services. However, this comes at a cost, as some customers have reported being charged extra fees for services they didn't receive.The agency's commitment to providing a secure and reliable experience is commendable, but it's essential to address the issues reported by customers to improve their overall experience.The agency's accessibility features, such as the wheelchair-accessible entrance, are a positive aspect of their services. However, it's essential to ensure that all areas of the agency are accessible and comfortable for customers with disabilities.To improve their services, Rental Secure should focus on enhancing their communication and customer service, resolving issues with their billing process, and providing clear and transparent information to customers. By addressing these areas, the agency can improve the overall experience for their customers and build a stronger reputation in the industry.
Own this business?
Hours
Open Now
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Contact business
1
