The Alonso Pineda Group is a dealership that has been in operation since 1987, representing various car brands, including BMW, MINI, Alfa Romeo, and Jeep. The company has expanded its services to include new and used car sales, car repairs and maintenance, and auto parts sales. However, some customers have reported poor service and a lack of attention from staff.Some customers have expressed frustration with the dealership's lack of transparency and honesty in their dealings. One customer reported being told that the dealership did not have the necessary equipment to repair their Alfa Romeo, despite being an official FCA dealer. Another customer reported being charged exorbitant fees for repairs and being pressured to leave a positive review.Despite these negative experiences, some customers have reported good service and a welcoming atmosphere at the dealership. One customer praised the attention and professionalism of the staff, while another customer appreciated the quick and efficient service they received.The dealership's working hours are Monday to Friday from 8am to 8pm, and Saturday from 10am to 1:30pm. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The dealership also offers in-store shopping and has a wheelchair-accessible entrance and parking.One issue that needs to be addressed is the lack of transparency and honesty in the dealership's dealings with customers. It is essential for the dealership to improve their communication and customer service skills to build trust and confidence with their clients.Overall, the Alonso Pineda Group has a mixed reputation, with some customers reporting positive experiences and others expressing frustration with the dealership's service. While the dealership has its strengths, such as a wide range of services and products, it needs to work on improving its customer service and transparency to compete with other dealerships in the area.