Madrid
Alena Valleaguado
9.00
9.00
Overview
Alena Valleaguado is a sociosanitary residence for older people
Features
Wheelchair-accessible car park
Wheelchair-accessible toilet
Clothing
Identifies as women-owned
Free parking lot
On-site services
LGBTQ+ friendly
Free of charge street parking
On-site parking
Free multi-storey car park
LGBTQ+ friendly
Identifies as women-owned
Wheelchair-accessible entrance
Transgender safe space
Wheelchair-accessible seating
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Overall
Quality
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The business is located in Building 2A, C. de Isaac Peral Street, Coslada City, and is known as Alena Valleaguado, a sociosanitary residence for older people. Unfortunately, it seems that the residence is not meeting the expectations of many families. Several customers have reported a lack of attention and protection for vulnerable residents, as well as inadequate staffing and organization. Some have even changed their family members' residence due to the poor experience. The residence is also criticized for not controlling aggressive residents and leaving vulnerable ones alone and unassisted.However, it's worth noting that there are some positive reviews, with some customers praising the residence's amenities, cleanliness, and staff. Alba Almagro, in particular, has received praise for her professionalism and caring attitude. The residence has also been praised for its LGBTQ+ friendly and wheelchair-accessible facilities.It's clear that the residence has a long way to go in terms of quality and care. The lack of attention and protection for vulnerable residents is a major concern, and the residence needs to work on addressing this issue. Until then, it's difficult to recommend this residence to others.One of the main issues with the residence is the lack of attention and care for its residents, particularly those who are vulnerable or require extra support. This has led to several families changing their family members' residence due to the poor experience.The residence also seems to have a issue with staffing and organization, which has resulted in inadequate care and attention for residents. This is a major concern, and the residence needs to work on addressing this issue as soon as possible.It's worth noting that the residence has a 4.3 rating on third-party platforms, which suggests that there are some customers who are satisfied with the residence. However, the negative reviews far outweigh the positive ones, and it's clear that the residence needs to work on improving its quality and care.
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Categories
Medical Service
Nurses
Community & Government
Community Service
Nursing home
Residencia geriátrica
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