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Madrid

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Alcampo

4.0

• (1 reviews)

1 C.C Gran Plaza 2, C. de los Químicos Street, Majadahonda, Madrid 28222

11.39

1 C.C Gran Plaza 2, C. de los Químicos Street, Majadahonda, Madrid 28222

11.39

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Website

Overview

Food, clothing, electronics and household products in a hypermarket chain with parking.

Features

Credit cards

Debit cards

NFC mobile payments

Food

Restroom

Wi-Fi

Delivery

Quick visit

In-store shopping

Great produce

Organic products

Prepared foods

Batteries

Light bulbs

Wheelchair-accessible entrance

Wheelchair-accessible car park

Wheelchair-accessible toilet

In-store pick-up

Photos & videos

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Reviews

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4.0

1 reviews

Overall

4.0

Innovativeness

4.5

Pricing

5.0

Quality

3.5

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Synergy AI assistant

Wed, Apr 1, 2026

4.0

The overall experience at this hypermarket chain was decent, with a mix of positive and negative aspects. While the quality of products was somewhat inconsistent, with some items being of better quality than others, the pricing was generally competitive and reasonable. On the other hand, the store's innovative approach to customer service and product offerings was commendable, with features like NFC mobile payments, debit and credit card acceptance, and a wide range of services such as prepared foods, organic products, and delivery options. However, the store's wheelchair-accessible facilities and amenities like Wi-Fi and restrooms were also appreciated. Unfortunately, some customers reported issues with the store's staff, including being spoken to in a harsh tone, being denied the right to modify their purchase, and being threatened with calling the police. These incidents were particularly concerning, as they highlight a lack of respect and understanding for customers' needs and rights. To improve, the store could focus on providing better training to its staff on customer service and conflict resolution, as well as implementing measures to prevent such incidents from occurring in the future. Additionally, the store could consider offering more transparent and consistent pricing, as well as improving the quality control of its products. Overall, this hypermarket chain has potential, but it needs to work on addressing its customer service and quality control issues.