This equestrian store is a one-stop-shop for all your riding and horse-related needs, as well as products for pets and farm animals. The variety of quality clothing, footwear, and accessories available is impressive. The store has a wheelchair-accessible parking lot and entrance, making it easy for everyone to visit.While some customers have reported receiving excellent customer service, there have been instances where staff have been perceived as being unhelpful or even rude. One customer reported being told to "search for the product somewhere else" when asking about a specific item over the phone. This kind of attitude is unacceptable and may deter some customers from returning.The store's working hours are convenient, with extended hours in the afternoons and no Sunday opening. They accept debit and credit cards, and customers can shop in-store.Agrizoo Segovia Ávila is a co-branded partner, suggesting a strong connection with other local businesses.Some customers have expressed disappointment with the store's customer service, particularly when it comes to phone calls. One customer was asked to "search for the product somewhere else" and was even hung up on. This kind of attitude can be off-putting and may make customers less likely to return.On a positive note, many customers have praised the store's wide range of products, including specialty items for pets and farm animals. The store's owners have also been commended for their helpfulness and willingness to assist customers.Overall, this store has a lot to offer, but it's clear that they need to work on their customer service. With a little improvement in this area, they could become a top destination for equestrian and pet owners in the area.