Madrid
AEG servicio técnico oficial Hellolux
5.11
5.11
Overview
Official technical service of household appliances of the brands AEG, ELECTROLUX, ZANUSSI, SAIVOD, and technical service for the rest of brands. Washing machines, refrigerators, ovens, ceramics, dishwashers, water heaters, air conditioning... Repair, installation or sale.
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Credit cards
NFC mobile payments
Electronics
Repair services
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This business is located in Madrid City, and its main focus is on providing repair and installation services for household appliances, including washing machines, refrigerators, ovens, and dishwashers. The company has a rating of 3.7 out of 5 stars, indicating a generally positive but not exceptional experience.One major issue that has been reported by some customers is the lack of professionalism and poor customer service. Some technicians have been described as rude and uninterested in solving the problem. This has led to a negative experience for some customers, who have felt frustrated and disrespected.On the other hand, some customers have reported a positive experience with the company's technical team, who have been described as professional, courteous, and efficient. These technicians have been able to identify and solve the problems quickly and effectively, leaving customers satisfied with the service.The company's pricing has been reported to be reasonable, with some customers even finding it to be a good value for the services provided. However, there have been some instances where customers have felt that they were overcharged or not provided with a clear estimate of the costs.In terms of innovativeness, the company has implemented some modern features such as NFC mobile payments, credit card payments, and electronics recycling. However, there is room for improvement in this area, as some customers have reported that the company's services and products could be more innovative and cutting-edge.Overall, this business has a mixed reputation, with some customers having a positive experience and others having a negative one. While the company has some strengths, such as its reasonable pricing and some professional technicians, it also has some weaknesses, such as poor customer service and a lack of innovativeness.
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