Madrid
Administración de Aduanas e Impuestos Especiales del Aeropuerto de Madrid-Barajas
7.07
7.07
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
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This business location seems to have several issues. The overall score of 1.3 suggests that the general experience of visitors is poor. The location is classified as an Oficina de la Administración, Community & Government, Government Service, and Government office, but the quality of service does not match these expectations.The issues that visitors have encountered include long wait times, unhelpful staff, and difficulty in contacting the location by phone. Many visitors have reported being charged excessive fees for customs clearance, and some have even had their packages retained for weeks without explanation. Additionally, there have been reports of staff being rude and dismissive, and some visitors have even felt discriminated against.One visitor reported that their package was opened and damaged by staff without their presence, and another reported that their medical supplies were confiscated. These incidents suggest a lack of accountability and a disregard for the well-being of visitors.The parking lot and restroom facilities are accessible, but the overall experience of visiting this location is marred by the poor quality of service.The working hours of this location are limited, and it is only open from 9am to 2pm on weekdays. Visitors may find it difficult to visit during these hours, especially if they have to travel from afar.It is worth noting that the third-party rating of 1.2 suggests that this location has a reputation for poor service. Overall, it seems that this business location falls short of expectations in terms of quality, pricing, and innovativeness.
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