The business, located at Building 11, Centro Negocios OFICEX, Cl. de Ayala Street, Apartment Piso 1°, Madrid City, offers computer repair services in Madrid. The business is not a store, but provides a free budget for repairs. They specialize in repairing laptops, data recovery, screen replacement, battery replacement, and keyboard replacement, all under an order. The business has a phone number +34639108586 and a website http://www.activemadrid.com/. The working hours are from Monday to Friday, 09:30 to 19:30, with online appointments available.The staff is highly professional, providing excellent service, and is very effective in resolving issues. They communicate clearly and provide detailed explanations of the problems and solutions. The staff is also very responsive, ensuring that customers are kept informed throughout the process.The business has a great reputation, with all the clients providing 5-star ratings and positive feedback. The clients have praised the business for its professionalism, responsiveness, quality of service, and value for money.However, there is an issue with the business not providing a clear and transparent pricing policy. This is highlighted by one of the clients who mentions that they were surprised by the cost, despite expecting a more expensive repair.Overall, the business provides excellent quality of service, is highly professional, and has a great reputation. However, it would benefit from providing clearer pricing information to its customers.