The business has a decent overall score, but has some areas for improvement. The quality of the services provided is average, and some customers have reported issues with the professors being unprepared or unhelpful. The pricing is also somewhat high, which may be a turn-off for some customers. On the other hand, the business has been praised for its innovativeness and ability to provide personalized services.Some customers have reported having a positive experience with the business, citing the professors as being knowledgeable and helpful. However, others have reported having a negative experience, citing issues with the quality of the services and the pricing.The business seems to have a good reputation for being LGBTQ+ friendly and having a wheelchair-accessible facility. However, some customers have reported issues with the business being unable to provide adequate support for students with complex learning needs.One major issue that has been reported by several customers is the business's tendency to prioritize profit over customer satisfaction. Some customers have reported being overcharged or being offered subpar services, and the business has been accused of being dishonest in its marketing practices.Overall, while the business has some strengths, it also has some significant weaknesses that need to be addressed in order to improve customer satisfaction.