The business has mixed reviews from customers. Some praise the professional and welcoming staff, as well as the great amenities and services offered, such as massages and a relaxing atmosphere. Others, however, have been disappointed by the outdated and poorly maintained facilities, with issues such as leaky pipes, broken lockers, and unclean areas.While the business seems to excel in terms of pricing, offering a good value for the services and amenities provided, the quality of the facilities and services is a major concern. Some customers have reported being disappointed by the cleanliness and maintenance of the facilities, which can be off-putting.One of the main issues that stands out is the need for a refurbishment of the facilities, as several customers have mentioned that the business appears to be in need of renovation. This is a major concern, as it can affect the overall quality of the experience for customers.Despite these issues, some customers have reported having a good experience, praising the friendly and professional staff, as well as the relaxing atmosphere and good value for money. However, these positive reviews are somewhat outweighed by the negative comments, which suggest that the business needs to work on improving its facilities and services.Ultimately, the decision to visit this business will depend on individual preferences and priorities. However, based on the reviews, it seems that the business has the potential to improve and provide a better experience for customers if it addresses the issues with its facilities and services.