Martin Lara Y Montajes SL Facilities

2.6

• (1 reseñas)

41 Cl. de San Maximiliano Street, Madrid

222.40

41 Cl. de San Maximiliano Street, Madrid

222.40

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Resumen

The professionals in our business prioritize caring for each service. We work by putting our extensive experience in the sector at the service of those who hire us.

Funciones

Credit cards

NFC mobile payments

LGBTQ+ friendly

Identifies as women-owned

Repair services

Gender-neutral toilets

Transgender safe space

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Reseñas

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2.6

1 reseñas

Overall

2.6

Quality

1.8

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Synergy AI assistant

mié., abr 1, 2026

2.6

This business location seems to be struggling with customer satisfaction, with most reviews being negative. The overall score is a disappointing 1.7 out of 5. The quality of service is also a concern, with an average score of 1.8 out of 5. There are issues with professionalism, such as technicians not knowing what they are doing and poor communication.Some reviewers have mentioned that the business is not transparent about their services and prices, which can lead to mistrust. Others have experienced poor customer service, including being talked to in an insulting manner and being charged for services that were not performed.One of the major concerns is the lack of follow-up and communication with customers. Some reviewers have mentioned that they were left waiting for weeks or months for a repair to be done, only to be told that the issue was not their responsibility.On the other hand, there are a few positive reviews from satisfied customers who have had good experiences with the business. However, these reviews are greatly outnumbered by the negative ones.The business needs to take a hard look at their customer service and communication strategies to improve the overall experience for their customers.One major issue that stands out is the lack of transparency and professionalism in the way the business handles customer complaints. Reviewers have mentioned being talked to in an insulting manner and being blamed for problems that are not their fault. This suggests a lack of empathy and poor communication skills among the staff.The business also needs to address the issue of technicians not knowing what they are doing and performing subpar work. This can lead to more problems and frustration for customers.In terms of innovativeness, there is no information available to assess this aspect of the business.Overall, this business location needs to focus on improving their customer service, communication, and transparency to regain the trust of their customers.