The business located in Alicante City has a good overall reputation, with a 4.2 rating based on available information. The quality of services and products offered seems to be the area where the business could improve, with a score of 3.8 out of 5. The pricing of products is considered to be good, with a score of 4.9 out of 5, indicating that customers feel that they are getting good value for their money. The business has also demonstrated innovativeness, with a score of 4.5 out of 5, suggesting that they are always looking for ways to improve and offer new and interesting products to their customers.The business has a well-designed and aesthetic store, where customers and their pets feel at home. The staff is friendly and attentive, with a focus on providing excellent customer service. Many customers have praised the business for its quality products, competitive prices, and welcoming atmosphere.However, there have been some issues reported by customers, including one incident where a customer felt that their pet had been poorly treated at the business's pet grooming service. In response, the business apologized and explained that they had learned from the incident and were taking steps to improve their services.Some customers have also expressed concerns about the business's pricing, suggesting that they may be a bit high. However, others have praised the business for offering good value for money and for having a wide range of products available.Overall, the business seems to be a good choice for customers looking for a welcoming and well-stocked pet store. However, it may be worth shopping around to compare prices and to ensure that you are getting the best value for your money.A potential issue is the high-quality control that has to be met. One customer reported that their pet was poorly treated at the pet grooming service. The business apologized and is taking steps to improve their services, which indicates that they are taking the issue seriously and are committed to providing high-quality services.