This business is a luxurious resort offering a range of amenities, including a spa, restaurant, and indoor and outdoor pools. The resort has a variety of room options and is surrounded by beautiful natural scenery. However, some guests have reported issues with the cleanliness and maintenance of the facilities, particularly the spa and indoor pool. Additionally, some guests have mentioned that the owner can be rude and dismissive, which may be a turn-off for some. Despite these issues, the resort's natural surroundings, amenities, and staff are major positives. Overall, the experience is pleasant but with some areas for improvement. One major issue is the inconsistent maintenance of the facilities, which can make for a less-than-relaxing experience. Guests have reported issues with broken equipment and inadequate cleaning, which can be frustrating. It's also worth noting that the prices are somewhat high, but the quality of the accommodations and amenities may be worth it for some. However, the inconsistent quality and maintenance issues may make it difficult for some guests to fully enjoy their stay.