This medical-surgical reference centre is well-equipped and provides good services to patients. The medical staff is highly qualified and professional. However, the centre has some issues with communication and organisation. The receptionists can be helpful, but the phone service can be a nightmare, with the automated system being unresponsive and not helpful at all. Some patients have reported being put on hold for a long time, only to be cut off or transferred to another department without resolution. This can be frustrating and stressful for patients who are already anxious about their medical condition. Despite these issues, the centre has a good reputation for providing high-quality medical care. The facilities are clean and modern, with comfortable waiting areas and a free parking lot. The centre is open 24/7, with a team of specialists and doctors available to provide emergency care. However, there have been some complaints about the centre's communication and organisation, particularly when it comes to scheduling appointments and following up with patients. Some patients have reported having to wait a long time for their appointments, only to be told that they have been cancelled or rescheduled without warning. This can be frustrating and demotivating for patients who are trying to get the care they need. Overall, the centre has its strengths and weaknesses, but it is worth considering for those in need of medical care.