This Specialty Coffee and Breakfast Shop in Granada, Oteiza, is a cozy spot with a trendy atmosphere. The interior is lovely, with a beautiful patio area and a pleasant decor. The staff is generally friendly and attentive, making an effort to create a welcoming environment.The menu is diverse, with a variety of options for breakfast, lunch, and snacks. The food is described as tasty and visually appealing, with a focus on high-quality ingredients. However, some customers have expressed disappointment with the prices, which they consider to be too high for the quality and portion size.One of the highlights of Oteiza is its commitment to sustainability and inclusivity. The shop is wheelchair-accessible and has a gender-neutral toilet, making it a welcoming space for all. The menu also caters to various dietary needs, including vegetarian and vegan options.However, some customers have raised concerns about the pricing transparency and the practice of asking for extra fees for toppings or extras without clearly disclosing them. Additionally, some have noted that the coffee is not particularly special or unique, and the menu can be confusing to navigate.Overall, Oteiza is a decent option for those looking for a quiet and comfortable spot to grab a coffee or breakfast. However, it falls short in terms of quality and pricing, which may deter some customers. With some adjustments to the menu and pricing, Oteiza could potentially improve its ratings and become a more popular destination.