Based on the known information, it appears that the business location of ASISA Seguros Delegación in Alicante has a low overall score due to several issues with customer service, response times, and bureaucratic procedures. Many clients have expressed frustration with the difficulty in getting responses or authorizations for medical procedures, and some have even reported being ignored or sent on a wild goose chase. The company's customer service is often described as unhelpful, slow, and unresponsive. Some clients have reported waiting for extended periods of time for authorizations or responses to their inquiries. Furthermore, there have been reports of clients being sent to other offices or departments, only to be met with more bureaucratic red tape and delayed responses. Despite some clients reporting positive experiences with specific employees or offices, the overall trend suggests a company with a need for improvement in customer service and response times. It's worth noting that many clients have reported being left with negative experiences, which has led to a loss of trust in the company.