The business has a balanced mix of positive and negative aspects. On one hand, it has a great location and offers a unique experience with its spa and indoor pools. The staff is often described as friendly and helpful. Many guests appreciate the hotel's amenities, such as the free Wi-Fi and breakfast. However, some guests have expressed concerns about the cleanliness of the rooms and the quality of the service. Others have noted that the hotel's prices are not in line with the quality of the accommodations.It is worth noting that some guests have mentioned feeling uncomfortable due to the presence of refugees from different nationalities, which may be a cultural or social issue rather than a quality of service problem.The hotel's pricing is a mixed bag, with some guests feeling that it is too high compared to other options in the area, while others appreciate the value for money. The innovativeness of the hotel is somewhat undermined by the perception that it is not living up to its full potential, despite its unique location and amenities.Overall, the hotel has the potential to be a great option for travelers, but it needs to work on addressing the concerns of its guests and improving the quality of its service.