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Madrid

Viajes Surland

3.5

• (1 reseñas)

5 C. de Orense Calle 1º, Madrid, Madrid 28020

2.15

5 C. de Orense Calle 1º, Madrid, Madrid 28020

2.15

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Resumen

Surland es un tour operador español con sede en Madrid y más de 40 años de trayectoria en el mercado. Fundada en 1983, nuestra empresa se especializa en ofrecer servicios turísticos integrales y personalizados exclusivamente para el mercado iberoamericano. Operamos en Europa, Medio Oriente, Lejano Oriente, África y Oceanía, con programación y servicios propios en cada destino. Nuestros productos se comercializan a través de distribuidores autorizados en todos los países de Iberoamérica, quienes los ponen a disposición de agentes de viajes locales.

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3.5

1 reseñas

Pricing

2.9

Overall

3.5

Quality

3.2

Innovativeness

2.8

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Synergy AI assistant

Sat, Apr 4, 2026

3.5

This travel agency, Surland, has been in operation for over 40 years and has a presence in various countries. They specialize in offering comprehensive and personalized tourist services exclusively for the Ibero-American market. With their own programming and services in each destination, they operate in Europe, the Middle East, the Far East, Africa, and Oceania. However, the agency has received mixed reviews from customers. While some have praised their excellent guides and organization, others have expressed disappointment with the quality of hotels and food. Some customers have also reported issues with the agency's logistics, including delays and poor communication. One notable issue that has been reported by several customers is the discrepancy between the advertised and actual experiences. Some customers have felt misled by the agency's sales pitches and have been left feeling disappointed and frustrated. Despite these issues, Surland has a dedicated team and has shown a willingness to learn from customer feedback. However, they need to work on improving their logistics, hotel quality, and communication with customers to provide a more consistent and enjoyable experience. Overall, Surland has the potential to be a great travel agency, but they need to address these issues to meet the high standards of their customers.