Madrid
Torrelodones Health Center
16.43
16.43
Funciones
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Wheelchair-accessible entrance
Wheelchair-accessible washroom
Wheelchair-accessible parking lot
Washroom
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Innovativeness
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This business location has a below-average overall rating, with some areas of improvement. The quality of services seems to be a major concern, with several customers reporting issues with medical staff, including rudeness, lack of empathy, and unprofessional behavior. However, the pricing seems to be reasonable, and some customers have praised the innovativeness of the center in providing 24-hour services and having a PAC. On the other hand, the accessibility features of the center seem to be well-implemented, with wheelchair-accessible washrooms, parking lots, and entrances. The working hours are also quite long, with extended hours on weekdays and the center being available 24/7 on weekends.Some customers have reported difficulties in contacting the center by phone, with the automated system being unhelpful and the lines being busy for extended periods. This suggests that the center could improve its communication and customer service.Overall, while there are some positive aspects to this business location, the issues with medical staff and customer service seem to be a major concern, and the center could benefit from addressing these issues to improve its overall rating. One major issue that needs to be addressed is the rudeness and unprofessional behavior of some medical staff, including doctors and nurses, which has been reported by multiple customers. This is a serious concern and needs to be taken seriously by the management of the center.
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