Small World FS is a reliable and secure payment service provider with a global presence. The office at Sor Ángela de la Cruz Street in Madrid City has a well-trained staff, with Mary and Iris standing out for their exceptional customer service. They offer a wide range of payment methods and have a vast network of offices and agents worldwide. However, there have been instances where the phone has not been answered, and customers have experienced difficulties in getting their issues resolved.The office is open 24/7, making it convenient for customers who need to send or receive money at any time. The staff is friendly and welcoming, with many customers expressing their satisfaction with the service they receive.One notable issue that has been raised by customers is the lack of response to phone calls, with some feeling frustrated and disappointed by this experience. However, it's worth noting that the office has apologized and asked customers to contact them via email to resolve any issues.Overall, Small World FS is a reputable payment service provider with a strong presence in Madrid. While there are some areas for improvement, the office at Sor Ángela de la Cruz Street is a reliable choice for those looking to send or receive money.