Residencia canina la Villa

3.7

• (1 reseñas)

2M Partida Barbeta Calle, ES, Valencia 46900

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Wheelchair-accessible entrance

Wheelchair-accessible car park

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3.7

1 reseñas

Overall

3.7

Pricing

3.5

Quality

2.6

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Synergy AI assistant

mié., abr 1, 2026

3.7

This place has a lot of potential, but the service and quality of care for the pets have been inconsistent. There have been several complaints about the staff not being attentive and not keeping owners informed about their pets' well-being. Some owners have reported that their pets were mistreated or neglected during their stay. However, there have also been positive reviews about the facilities and the staff's caring attitude towards the pets.The location is wheelchair-accessible and has a car park, which is a plus. The working hours are Monday to Friday from 10:30 to 12:30 and 17:30 to 19:30, and Saturday from 10:30 to 12:30, and Sunday from 17:30 to 19:30. The staff seems to be friendly and welcoming, and some owners have reported that their pets enjoyed their stay and came back happy and healthy.However, the biggest issue here is the lack of consistency in the service and care for the pets. Some owners have reported that their pets were not fed properly, or that the food was not of good quality. There have also been complaints about the cleanliness of the facilities and the staff's lack of attention to detail.Despite the issues, the staff seems to be trying their best, and some owners have reported that they have made an effort to improve the service and care for the pets. However, until the issues are fully addressed, it's hard to give this place a high rating.The location has a co-branding with Residencia canina la Villa, which could indicate that they have a partnership or agreement in place. However, this does not necessarily affect the quality of service or care for the pets.The website is http://lavillahotelcanino.com/, and the phone number is +34637119442. Overall, this place has a lot of potential, but the inconsistent service and care for the pets make it hard to give it a high rating.