Prink is a store located in Madrid, Spain, specializing in selling printer consumables. The store has a wide selection of compatible and original ink cartridges and toners from various brands, including HP, CANON, EPSON, PANTUM, and BROTHER, with a 3-year warranty. They also offer technical assistance for printers, home delivery, printer rental, cartridge recycling, and online photo printing. The store has a convenient location and is wheelchair accessible.
However, some customers have reported issues with the store's staff, citing unfriendly and unprofessional behavior. One customer reported being charged an excessive amount for a repair, while another customer had a bad experience with the store's owner, who was described as prepotent and lacking in customer service skills. Some customers have also reported issues with the store's hours of operation, with some claiming that the store was closed during advertised hours.
Despite these issues, some customers have had positive experiences with the store, citing excellent attention and efficient service. However, the overall rating of 3.3 suggests that there are still some significant problems that need to be addressed.
It's worth noting that the store's pricing is a major strength, with many customers praising the competitive prices and discounts offered. The store's innovativeness in terms of its products and services is also a positive aspect, with many customers appreciating the wide range of options available.
Overall, Prink has the potential to be a great store, but it needs to work on improving its customer service and addressing the issues that have been raised by customers.