This Optica2000 store in Madrid offers a decent experience, with a team of professionals who provide good advice and assistance with visual health. The store's selection of products is varied, including a range of brands and options for different needs and budgets. However, some customers have reported issues with the quality of their glasses, with some needing to be re-made multiple times. Additionally, the store's communication and follow-up can be lacking, with some customers waiting for days to receive their glasses.While the store's prices are competitive, some customers have found them to be a bit steep, especially when compared to other opticians in the area. However, the store's commitment to quality and customer service is evident, and many customers have reported positive experiences with the staff.Overall, this store is a solid choice for those looking for a reliable and knowledgeable optician, but may not be the best option for those on a tight budget or with specific needs. One major issue is the inconsistent quality of glasses, with some customers reporting issues with their final products. This is a concern, as it can affect the customer's visual health and overall satisfaction with the service.