This business location has a good overall rating, with most customers being satisfied with their experience. However, some issues have been reported by a few customers.It is a well-established business with a long history, serving customers for decades.Some customers have been loyal to the business for years, with some even recommending it to others.The staff are described as professional and helpful, with some customers praising their expertise and patience.Some customers have been impressed with the selection of glasses and the quality of the service provided.However, some customers have had issues with their glasses, including incorrect prescriptions and a lack of communication from the staff.Some customers have been left feeling dissatisfied and disappointed with their experience, with some even using the word "estafa" (scam) to describe their treatment.The business has a history of closing unexpectedly, with some customers being left in the dark and without access to their medical records.Some customers have reported feeling taken advantage of due to their disabilities and health issues.Despite these issues, the business has a loyal customer base and has received praise for its helpful staff and good service.It seems that the business has a good reputation in terms of providing good service and helping customers, but there are some issues with the quality of the products and the communication with customers.It's worth noting that the business has responded to some of the negative reviews, offering solutions and apologies to customers.Some customers have reported feeling grateful for the service they received, including one customer who traveled from afar to receive treatment.The business has a strong reputation in terms of being a trusted and reliable service provider.However, some customers have reported feeling taken advantage of, including one customer who felt that the business was "juegan con nuestra enfermedad y dinero" (playing with our illness and money).Some customers have reported feeling frustrated and disappointed with the service they received, including one customer who felt that the business was "solamente quieren sacarnos el dinero" (only want to take our money).Overall, it seems that the business has a complex reputation, with some customers being extremely satisfied and others feeling dissatisfied and disappointed.