This location has several issues with customer service. Many reviewers have reported waiting in line for a long time to be attended to, and some have even had to wait for hours. Some staff members have been described as lazy, unfriendly, and unhelpful. On the other hand, a few reviewers have praised the efficiency and friendliness of some staff members. The issue with customer service is a major concern for this location. Reviewers have also reported issues with package delivery, with some packages being marked as delivered when they were not. This has caused frustration and wasted time for customers. The lack of a reliable and efficient delivery system is a major problem for this location. The working hours of this location are limited, which can be a problem for customers who work during the day and cannot visit during the morning hours. Reviewers have suggested that the location should be open later in the day or on weekends to accommodate customers. The lack of a wheelchair-accessible entrance is also a problem for some customers. Despite some positive reviews, the majority of reviews are negative, highlighting significant issues with customer service, package delivery, and accessibility.