Nails Factory is a well-established and reputable beauty salon located on Gran Vía de Hortaleza Street in Madrid. The business has a wide range of services, including semi-permanent Geils, manicure, pedicure, acrigel, gel, and nail art. Their products are 20-free, meaning they are free of 20 ingredients that can be harmful to health. The salon also claims to be Animal Friendly, Vegan Cosmetics, and free of parabens.
The business has a good reputation, with a rating of 4.2 based on third-party reviews. Clients have praised the salon for its excellent service, high-quality products, and friendly staff. Many reviewers have mentioned that they have been satisfied with their experiences, with some even recommending the salon to others.
However, one issue that stands out is the long wait time for clients. A reviewer mentioned that they had to wait 20 minutes after their scheduled appointment time for their service to start. This is a notable issue, especially considering the salon's popularity and busy schedule.
In terms of pricing, the salon seems to be reasonably priced, with a score of 4.5 out of 5. The business also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.
The salon's innovativeness is also noteworthy, with a score of 4.5 out of 5. The business has a wide range of services and products, and their use of 20-free products is a notable innovation in the beauty industry.
Overall, Nails Factory is a well-regarded beauty salon with a wide range of services and high-quality products. However, the long wait time for clients is a notable issue that the business may want to address.