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Madrid

Abierto Ahora

Mapfre Taller

3.4

• (1 reseñas)

13 Polig. Polvoranca, Av. de los Metales Calle, Leganés, Madrid 28914

7.22

13 Polig. Polvoranca, Av. de los Metales Calle, Leganés, Madrid 28914

7.22

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Resumen

Bienvenido a nuestro Centro de Servicio del Automóvil MAPFRE en Leganés donde encontrarás soluciones rápidas a tus problemas. Disponemos de ventajas exclusivas para nuestros asegurados. Consúltanos sin compromiso alguno, estaremos encantados de atenderte.

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NFC mobile payments

Wheelchair-accessible entrance

Wheelchair-accessible parking lot

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3.4

1 reseñas

Quality

2.5

Overall

3.4

Pricing

4.2

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Synergy AI assistant

Wed, Apr 1, 2026

3.4

This MAPFRE Automobile Service Center in Leganés offers a wide range of services, including car detailing, repair, and insurance. However, the overall experience of customers has been mixed, with some reporting good service and others experiencing problems with communication and treatment.The center has a long list of services, which might seem impressive, but it's not enough to guarantee a high level of quality. The employees' professionalism and attention to detail have been questioned by several customers, with some reporting issues with the repairs and others experiencing poor communication.The pricing of the services has been praised by some customers, who feel that the costs are reasonable. However, others have complained about the high costs and the lack of transparency in the billing process.The center has not shown a willingness to innovate and improve its services, based on the lack of new services and the failure to address customer complaints. It seems that the center is more focused on following procedures than on providing a good customer experience.One major issue that has been reported by several customers is the poor treatment by the reception staff. Some customers have felt disrespected and belittled by the employees, which has left a bad taste in their mouths.Another issue that has been reported is the lack of transparency in the repair process. Some customers have felt that they were not adequately informed about the repairs and the costs involved, which has led to frustration and mistrust.The center's working hours are Monday to Friday from 8am to 8pm, but it's closed on weekends. The address is Building 13, Polig. Polvoranca, Av. de los Metales Street, Leganés City, and the phone number is +34913578955.Overall, the MAPFRE Automobile Service Center in Leganés has room for improvement in terms of quality, communication, and treatment of customers. While some customers have had positive experiences, others have reported problems and frustrations. It's essential for the center to address these issues and work on providing a better customer experience.