This veterinary clinic is a well-equipped facility that provides a wide range of services for pets, including medical care, grooming, and more. The staff is friendly and professional, with many clients praising their kindness and expertise. The clinic's phone number is +34913711958, and their website is laclinicaveterinariarivas.com.
The clinic has a comprehensive approach to pet care, treating not only the pets but also their families. The staff is committed to providing a human treatment and the best veterinary service.
The clinic's hours of operation are Monday to Friday from 10:00 to 17:30, with extended hours on Tuesday and Thursday until 20:00. However, the clinic is closed on Saturday and Sunday.
The clinic has received overwhelmingly positive reviews from clients, with many praising the excellent service, quality of care, and friendly staff. One client did have a negative experience, but it appears to have been resolved amicably.
Some clients have praised the clinic's attention to detail, its commitment to using the latest medical techniques, and its willingness to provide personalized care to each pet. Others have appreciated the clinic's convenience, with many located in the same building as the clinic.
One client had a disappointing experience, citing poor communication and a lack of empathy from the staff. However, this was an isolated incident, and the majority of clients have had positive experiences at the clinic.
The clinic's physical space is well-maintained, with a clean and modern design. The staff is welcoming and friendly, with many clients commenting on their warmth and professionalism.
While some clients have praised the clinic's attention to detail, others have noted that the clinic's staff can be busy and may not always have time to answer questions thoroughly.
Despite some minor issues, the majority of clients have been extremely satisfied with the clinic's services and staff. The clinic's commitment to providing high-quality care and its dedication to customer satisfaction are evident in the many positive reviews it has received.
Note: One issue that was not addressed properly by the clinic staff was the request for a cone's service.