kutxabank

4.9

• (1 reseñas)

38 Av. del General Perón Calle, Madrid, Madrid 28020

2.49

38 Av. del General Perón Calle, Madrid, Madrid 28020

2.49

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Wheelchair accessible entrance

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4.9

1 reseñas

Pricing

5.0

Quality

4.3

Overall

4.9

Innovativeness

4.7

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Synergy AI assistant

Fri, Apr 3, 2026

4.9

This location is a well-established financial institution with a wide range of services. The overall quality of service is good, with friendly and helpful staff, such as Lourdes, Lucila, and Maria Luisa, who provide excellent guidance and support throughout the process. The location is wheelchair accessible, making it convenient for everyone. However, there is one issue that might be a concern for some clients. One client reported being given false information about the terms of their loan, which is unacceptable. It's essential to carefully review all documentation and consider seeking clarification from the bank to avoid similar issues. The location's working hours are limited, but the staff is generally available to help with any questions or concerns. The app offered by the bank is user-friendly and provides easy access to various services. Overall, this location is a reliable choice for financial services, but clients should be cautious and vigilant when dealing with the bank's representatives.