Impals is a reputable company in the sale of homes and vacation rentals in Playa de Pals, Costa Brava, managing around 100 tourist accommodations and having accommodated over 5,800 tourists in the last year. The company has a wheelchair-accessible entrance, making it easily accessible to everyone. The working hours are quite flexible, with extended hours on weekdays and adjusted hours on weekends. However, there is an issue with the inconsistent communication and professionalism, as some clients have experienced double booking and poor treatment from the staff. This has led to a disappointing experience for some visitors.The apartments are generally well-maintained and clean, with many amenities such as pools, gardens, and proximity to supermarkets. Some clients have praised the friendly and attentive staff, while others have experienced a lack of basic necessities such as soap and utensils. The prices are reasonable, considering the quality of the accommodations and the services provided. However, some clients have felt that the prices were not clearly communicated, leading to additional fees and unexpected expenses. The company's ability to innovate and adapt to the changing needs of clients is evident in their efforts to provide a wide range of accommodations and services. However, there is room for improvement in this area, as some clients have felt that the company could do more to cater to their specific needs.Overall, Impals is a solid choice for those looking for vacation rentals in Playa de Pals, but potential clients should be aware of the potential inconsistencies in communication and professionalism.