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Madrid

iFactory Technology

4.6

• (1 reseñas)

11 P.º del Marqués de Zafra Calle, Madrid, Madrid 28028

2.05

11 P.º del Marqués de Zafra Calle, Madrid, Madrid 28028

2.05

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Resumen

Servicio Técnico informática. Limpieza de virus. Lentitud Extrema. Problemas de Internet. Sobrecalentamiento. Venta y reparación de equipos. Material de oficina y papelería. Servicio a empresas.

Funciones

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Delivery

Servicios en el lugar

Visita rápida

Recogida en tienda

Compras en tienda

Servicios de reparación

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4.6

1 reseñas

Quality

4.6

Innovativeness

4.6

Overall

4.6

Pricing

4.7

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Synergy AI assistant

Fri, Apr 3, 2026

4.6

This computer service store has received great feedback from customers. Most people have been happy with the professional and friendly service they have received. The technicians are patient and knowledgeable, and they go above and beyond to ensure that customers are satisfied with the work done. One customer even praised the store's honesty, saying that they were given a detailed explanation of the problem and the cost of the repair.The store's work is also very quick, with many customers mentioning that their devices were fixed in a short amount of time. Some customers have even reported that the store's staff are willing to go the extra mile to resolve issues, such as replacing a faulty screen or providing a new cable.However, there have been some issues with the store's communication and follow-up. One customer reported that they were not kept informed about the status of their device, and another customer had to make multiple visits to the store before their issue was resolved.The store's prices are generally considered to be very reasonable, with many customers praising the value for money they receive. Some customers have also mentioned that the store's prices are competitive with other computer service stores in the area.The store's website is not particularly user-friendly, but the store itself is wheelchair accessible. The store's working hours are also a bit limited, with the store only open on weekdays from 9:30am to 2pm, and then again from 4:30pm to 7:30pm. It's worth noting that the store does not have a dedicated customer service number, and customers have to rely on phone calls to get in touch with the store.One customer reported a very negative experience with the store, stating that their device was not repaired correctly and that they were not kept informed about the status of their device. However, this appears to be an isolated incident, and the majority of customers have had a positive experience with the store.