This hostal offers a convenient location in the heart of Madrid, with many guests praising its proximity to the city center and major attractions. The staff is often friendly and helpful, with some guests noting that the receptionists are very welcoming. However, there have been some complaints about the cleanliness and maintenance of the rooms, with some guests reporting that their rooms were not clean and that the overall appearance of the place is not good.One of the main issues that guests have reported is the cleanliness of the rooms, with some guests saying that the rooms were not clean and that there were hairs and dust on the furniture. Some guests have also reported that the showers were clogged and that the bath towels were old and deteriorated. Additionally, some guests have mentioned that the rooms were very small and that there were no bidets in the bathrooms.Despite these issues, some guests have praised the hostal's affordable prices, with some saying that the cost is very convenient, especially considering the location. However, others have noted that the prices are high considering the quality of the rooms and the services offered.Overall, while this hostal has some positive aspects, such as its convenient location and friendly staff, it also has some significant issues that need to be addressed, including cleanliness and maintenance problems.