INSUR, a real estate management company, is a location in Madrid City that offers comprehensive solutions for housing and real estate needs. Although they prioritize environmental respect and quality of life, their services have been plagued by several issues. Most customers have reported poor service post-purchase, citing numerous problems with construction and installation. For instance, some have experienced flooding due to poorly installed air conditioning systems or faulty pipe fittings. Others have noted cracks in walls, uneven tile installations, and subpar painting jobs. Furthermore, customers have reported difficulty in getting these issues resolved, with some experiencing years of unaddressed problems. A significant portion of customers have also expressed dissatisfaction with the company's communication and responsiveness to their concerns. One major issue stands out - the company's lack of professionalism in handling customer complaints and issues after sales. Many customers have reported feeling frustrated and ignored by the company's representatives, which has led to a loss of trust in the company's services.