This pharmacy is located in the Parque Rivas Commercial Center in Rivas Vaciamadrid, Madrid, and is open 24 hours a day. They offer a wide range of pharmacy products and work with well-known brands. The staff is qualified to help with any questions or concerns, and they also offer exclusive promotions and discounts every month. One of the notable features of this pharmacy is that they are LGBTQ+ friendly and have a wheelchair-accessible entrance and car park.However, some customers have reported having a negative experience with the pharmacy. One customer mentioned that the staff was not knowledgeable about the legislation and showed a lack of understanding of their own competencies. Another customer reported being denied a medication because the pharmacy claimed the prescription was outdated, despite it being recent. These issues have raised concerns about the quality of service and the staff's ability to provide accurate information.Despite these concerns, the pharmacy has received positive feedback from other customers who have praised the staff's friendliness and professionalism. Some customers have also appreciated the pharmacy's wide range of products and the fact that they are open 24 hours a day.To improve the pharmacy's overall rating, it would be beneficial for the staff to undergo additional training to ensure they are knowledgeable about the legislation and can provide accurate information to customers. Additionally, the pharmacy should work on addressing the issues that have been raised by customers, such as denying medications due to outdated prescriptions.Some potential issues that have been reported include:* Staff not being knowledgeable about the legislation and showing a lack of understanding of their own competencies.* Denying medications due to outdated prescriptions, despite them being recent.* Staff being unfriendly and unhelpful to customers.Overall, while the pharmacy has some positive features, it also has some areas for improvement to ensure that customers receive the best possible service.