Battinver is a Volvo dealership in Madrid, offering a wide range of new and used Volvo vehicles. The service options include mechanics, bodywork, and painting. The business has a professional team that provides excellent attention to customers. The dealership is accessible to people with disabilities, with a wheelchair-accessible entrance and car park. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. The working hours are from Monday to Friday, with extended hours on Tuesdays and Wednesdays.The business has received mostly positive reviews from customers, with many praising the excellent attention, professional team, and good quality services. Some customers have reported issues with communication and attention to customers, but the business has taken steps to address these concerns. The dealership is committed to providing a good customer experience and has taken measures to improve its services.One of the major issues reported by a customer was a poor experience with the service, where they were not attended to as expected and were treated poorly by the staff. The business apologized for the incident and offered to make it right. Another customer reported a long wait time for repairs, which was attributed to the high volume of work. However, the business has implemented measures to improve its productivity and reduce wait times.Despite some issues, the overall experience at Battinver is generally good, with a professional team, good quality services, and a commitment to customer satisfaction. However, the business needs to work on improving its communication and attention to customers to ensure a better experience.Some of the notable aspects of the business include:* A wide range of new and used Volvo vehicles available for purchase* Excellent attention and professional team* Good quality services, including mechanics, bodywork, and painting* Accessibility features for people with disabilities* Various payment methods accepted* Extended working hours on Tuesdays and Wednesdays* Commitment to customer satisfaction and continuous improvementHowever, there is one issue that needs to be addressed:* Communication and attention to customers can be improved to ensure a better experience.