This medical center in Madrid has received numerous complaints about the poor quality of service. Many patients have reported difficulty in getting appointments, long wait times, and unhelpful staff. Some have even claimed to have been dismissed or ignored by medical professionals. The situation seems to be exacerbated by a lack of empathy and professionalism among some staff members. The phone lines are often unanswered, and those who do answer seem uninterested in helping. This has led to frustration and disappointment among patients, who expect a higher level of care and respect from a public medical center. Despite a few positive reviews, the overall experience at this medical center falls short of expectations. It is surprising that the medical center's address and phone number are clearly listed, yet it appears to be a challenge to get in touch with them or receive adequate care. It's concerning that a lack of responsiveness to phone calls and a general attitude of indifference have become an issue at this medical center. Some patients have reported that medical professionals seem more interested in their own pursuits than in attending to patients. This is particularly disturbing when patients are waiting for urgent care or have traveled a long distance to seek help. The importance of a positive and supportive environment in medical settings cannot be overstated, and it seems that this medical center is failing in this regard.