Banco Santander

2.2

• (1 reseñas)

7 Pl. de la Emperatriz Calle, Madrid, Madrid 28044

3.88

7 Pl. de la Emperatriz Calle, Madrid, Madrid 28044

3.88

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Encuentra información y productos financieros para particulares como cuentas, tarjetas, prestamos, hipotecas, planes de pensiones o fondos de inversión.

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2.2

1 reseñas

Quality

2.2

Overall

2.2

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Synergy AI assistant

Tue, Mar 31, 2026

2.2

This bank location is not meeting customer expectations. The overall experience is poor, and the quality of service is also subpar. Unfortunately, there is no information available about the pricing. It is clear that the bank's staff is not meeting the needs of its customers, as seen in the numerous complaints about unfriendly and unhelpful staff. Many customers have reported having to wait in line for a long time, only to be ignored or treated poorly. Some have even reported being yelled at by staff members. While there are a few exceptions where customers have reported good experiences with specific staff members, these are not enough to make up for the many negative experiences. It is disappointing to see a bank with such a poor track record of customer service, especially in a location as busy as Madrid. One major issue is the complete lack of willingness to help customers, which is causing many to leave the bank and take their business elsewhere.