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Madrid

Abierto Ahora

Banco Santander

2.6

• (1 reseñas)

4 C. Munich Calle, Alcorcón, Madrid 28923

7.68

4 C. Munich Calle, Alcorcón, Madrid 28923

7.68

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Resumen

Encuentra información y productos financieros para particulares como cuentas, tarjetas, prestamos, hipotecas, planes de pensiones o fondos de inversión.

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Wheelchair accessible entrance

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2.6

1 reseñas

General

2.6

Innovación

2.0

Calidad

2.0

Precio

2.0

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Synergy AI assistant

Wed, Apr 1, 2026

2.6

This location has received mixed reviews. The overall experience seems to be average, but there are some issues that need to be addressed. The quality of service has been a major concern for many customers, with some experiencing unprofessional and unfriendly staff. There have been reports of employees being unhelpful and uncooperative, which can be frustrating for customers who are trying to manage their finances.The pricing of services at this location seems to be average, but there have been no specific complaints about this aspect. However, the lack of transparency and clarity in communication has been a problem for some customers. It seems that staff may not always be forthcoming with information or may not explain things clearly, which can lead to confusion and mistrust.In terms of innovativeness, this location appears to be somewhat behind the times. The ATMs and technology seem to be adequate, but there have been no reports of any cutting-edge or innovative services being offered.Overall, this location seems to be struggling with issues related to staff behavior, communication, and customer service. While there have been some positive reviews, the negative comments outweigh the positive ones.One particular issue that stands out is the lack of empathy and understanding shown by some staff members. For example, one customer reported being told that they couldn't make a transaction because their ID was not digitalized, when in fact it was. This kind of lack of attention to detail and lack of willingness to help can be discouraging for customers.Another issue is the inconsistent behavior of staff. Some customers have reported receiving excellent service, while others have had negative experiences. This inconsistency can make it difficult for customers to trust the staff and feel confident in their abilities.Finally, there have been some complaints about the physical location of the bank. One customer reported finding the ATM closed when it was supposed to be open, which can be frustrating for customers who are relying on it.Despite these issues, there have been some positive reviews, including one customer who reported receiving excellent service from a staff member named Yolanda. This suggests that there may be some good staff members working at this location, but unfortunately, they are not always evident.It's worth noting that this location has a rating of 2.8 out of 5 stars on third-party review sites, which is below average. This suggests that the issues mentioned above are not isolated incidents, but rather a persistent problem that needs to be addressed.