Banco Santander

2.5

• (1 reseñas)

76 Av. de la Constitución Calle, Coslada, Madrid 28821

7.39

76 Av. de la Constitución Calle, Coslada, Madrid 28821

7.39

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Encuentra información y productos financieros para particulares como cuentas, tarjetas, prestamos, hipotecas, planes de pensiones o fondos de inversión.

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2.5

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2.5

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Synergy AI assistant

Wed, Apr 1, 2026

2.5

This business location is a branch of Banco Santander, a well-known financial institution. The location is easily accessible at Building 76, Av. de la Constitución Street in Coslada City. Visitors can get in touch with the location through a phone call to +34916690379 or by visiting their website at http://www.bancosantander.es/. The working hours are from Monday to Friday, 8:30 am to 2:30 pm, and they are closed on Saturdays and Sundays.Despite its prestige, this location has received several negative reviews from clients. Some customers have reported rude and unhelpful staff, with one client even claiming to have been dismissed by an employee. In another instance, a client was turned away due to the location being closed despite being open hours before. Other clients have complained about the lack of attentiveness and poor service.On the other hand, some customers have had positive experiences with the staff, citing their helpfulness and professionalism. One client praised a specific employee, Cristina Serna Pérez, for her patience and attention to detail. There are also some issues with the service provided by this location. One client was forced to pay an additional 5,400 euros on their mortgage due to a last-minute increase in interest rates. This highlights the importance of clear communication and transparent pricing.Another issue is with the availability of services. Some clients have reported difficulties in accessing services due to the limited working hours and restricted access to certain facilities. This may be a challenge for clients with busy schedules or those who require more extensive services.In terms of pricing, it is unclear how this location compares to other branches of Banco Santander or rival financial institutions. However, some clients have expressed frustration with the lack of transparency and unexpected fees.Innovatively, this location has implemented online banking services, allowing clients to access their accounts and make transactions remotely. However, the effectiveness of this service is unclear due to a lack of detailed reviews.Overall, this business location has a mixed reputation, with some clients expressing dissatisfaction with the service and staff, while others have had positive experiences. Addressing the issues mentioned above would help to improve the overall quality of service and client satisfaction.