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Banco Sabadell

2.7

• (1 reseñas)

6 Gran Vía Calle, Madrid, Madrid 28013

0.36

6 Gran Vía Calle, Madrid, Madrid 28013

0.36

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Resumen

Banco Sabadell, 140 años pensando en el largo plazo. Pensando en sus clientes y sus accionistas. Integrando personas y culturas que hoy hacen de Banco Sabadell un grupo que opera en 14 países.

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Wheelchair-accessible entrance

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2.7

1 reseñas

Pricing

4.8

Quality

3.2

Innovativeness

4.1

Overall

2.7

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Synergy AI assistant

Fri, Apr 3, 2026

2.7

This Banco Sabadell location in Madrid City has a mixed reputation. Some clients praise the attentive and professional service they receive, particularly from specific staff members. However, numerous others express disappointment and frustration with their experiences, citing issues such as long wait times, unhelpful or even rude staff, and difficulties with online services.The location's working hours seem reasonable, but the scarcity of open hours on weekends might not cater to clients who prefer to manage their finances on non-workdays. The availability of ATMs is not explicitly mentioned, which could be a concern for clients relying on this service.The Banco Sabadell group operates in 14 countries, but it appears that the attention to detail and customer satisfaction can vary significantly between locations. While some clients are satisfied with the service, many others express significant dissatisfaction, often mentioning communication breakdowns, unprofessional behavior, and a lack of attention to client needs.One major issue that repeatedly arises is the inconsistent quality of service. Some staff members seem to excel at providing excellent customer service, while others fall short in providing a good experience. This inconsistency is highlighted in multiple reviews, where clients mention positive interactions with certain staff members but negative experiences with others.Another issue is the lack of communication, with some clients reporting difficulties in getting issues resolved or even being contacted by the bank. This lack of communication can lead to feelings of frustration and a sense of being ignored by the bank.Pricing seems to be one of the few areas where Banco Sabadell consistently receives high praise. Clients appreciate the bank's fees and charges, although some express disappointment with the bank's policies on certain charges, such as late fees.In terms of innovativeness, Banco Sabadell has invested in various digital services and channels. However, the bank's efforts in this area seem to be hindered by issues with online services and app performance.Given these points, while Banco Sabadell has made efforts to innovate and provide digital services, the inconsistent quality of service and lack of communication hinder the overall experience for many clients.