Madrid
Aurgi Santa Engracia
1.77
1.77
Resumen
En Aurgi Santa Engracia encontrarás todo lo que tu coche necesita: cambio de aceite, neumáticos, frenos, baterías, aire acondicionado y más. Contamos con mecánicos expertos y precios competitivos. ¡Pide cita online o visítanos sin cita previa! Estamos en el centro de Madrid, en la calle Santa Engracia.
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Aurgi Santa Engracia is a well-established car repair shop located in the center of Madrid, on Santa Engracia Street. The business has a solid reputation among customers, with many praising its expert mechanics, competitive prices, and good service. The shop offers a wide range of services, including oil change, tire replacement, brake repair, battery replacement, air conditioning, and more.
The quality of the services is generally good, with many customers expressing satisfaction with the work done on their vehicles. However, there have been some instances where the quality has fallen short, with one customer complaining about the service being "austere and uncommunicative."
The pricing at Aurgi Santa Engracia is generally competitive, with many customers finding it to be good value for money. However, one customer complained about the high cost of some services, although the shop's response was that the prices were competitive.
The innovativeness of the shop is notable, with a modern and clean facility, a large waiting area with free water and coffee, and a team of well-trained mechanics. However, one customer complained about the lack of air conditioning in the shop, which made it hot inside.
Overall, Aurgi Santa Engracia is a reliable and trustworthy car repair shop that offers good services and competitive prices. However, there is room for improvement in terms of quality and innovation.
Some customers have reported waiting times, with one customer complaining about waiting for 2 hours and 40 minutes for a simple oil change. Another customer complained about the shop's call center being disorganized and lacking explicit permission to contact customers with commercial offers. However, the shop's response was that they were working to improve their systems and processes.
The shop's online booking system is efficient, and customers can easily schedule appointments and check the status of their vehicles. The shop's team is friendly and helpful, and many customers have reported positive experiences with their mechanics.
In summary, Aurgi Santa Engracia is a solid car repair shop that offers good services and competitive prices. While there are some areas for improvement, the shop's strengths in terms of quality, pricing, and innovativeness make it a reliable choice for customers in the Madrid area.
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