This law firm, Atlas Lawyers, provides expert services in medical negligence cases. The team is highly specialized in handling claims related to deaths, strokes, childbirth complications, cerebral palsy, medication errors, and amputations. They have their own experts and doctors in all specialties, which contributes to their high success rate in healthcare law.The consultation and feasibility study are free of charge, which is a plus for potential clients. However, some clients have mentioned that the process can be lengthy, and it's essential to have realistic expectations.The law firm has a wheelchair-accessible toilet and provides online appointments, making it more accessible to a wider range of clients. They also employ individuals with disabilities, which is a commendable aspect.The working hours are Monday to Friday, from 9:00 AM to 2:00 PM and 4:00 PM to 7:00 PM, with no Saturday or Sunday hours. Clients can book appointments in advance, and it's recommended to do so.Some clients have praised the firm's professionalism, empathy, and excellent communication throughout the process. However, there have been instances where clients felt that the firm's responsiveness could be improved, and in one case, the client felt that the initial consultation was somewhat disappointing due to the firm's apparent lack of attention to detail.It's worth noting that one client had a negative experience due to a misunderstanding about the firm's services, which led to frustration and a sense of being misled. The firm responded to this client's concerns, clarifying the misunderstanding and expressing a commitment to improving their services.Overall, Atlas Lawyers appears to be a reputable law firm with a strong track record in medical negligence cases. While there have been some isolated instances of clients feeling disappointed or frustrated, the majority of feedback suggests that the firm is professional, empathetic, and committed to achieving the best possible outcomes for their clients.