This business location, operated by Aon plc, has received a generally poor assessment from its clients. The overall score reflects this. The business provides a range of services, including insurance, legal advice, and financial consulting, but the quality of these services has been a significant issue. Many clients have reported difficulty in getting responses to their queries, and some have been left without support or resolution to their problems.The pricing of services has been viewed positively by some clients, who see it as reasonable for the services provided. However, others have been unhappy with the costs and the value they receive from the business.A lack of innovation and responsiveness has been a recurring theme in the clients' feedback. Many have felt that the business is slow to respond to their needs, and some have been left without resolution to their problems for extended periods.One major issue that stands out is the difficulty in getting support and resolution to problems. Many clients have reported having to wait for extended periods to get responses to their queries, and some have been left without resolution to their problems.It is worth noting that this business is a large global entity, and it may be possible that some of the issues experienced by clients are due to specific individuals or locations rather than a systemic problem. However, the general trend in the feedback suggests that there are significant issues that need to be addressed.The business could improve its overall score by addressing the issues of quality, responsiveness, and innovation. This could involve investing in better communication systems, providing more training to staff, and reviewing its processes to ensure that clients receive the support and resolution they need.