This insurance company, located in Building 118 on Carrer Major Street in Castellón de la Plana City, offers health insurance for professionals and individuals, especially for healthcare professionals. The company's philosophy is to protect its mutualists, as evident from their responses to customer feedback.The company's wheelchair-accessible entrance is a plus, making it convenient for people with mobility issues. The working hours are standard, from 8:00 am to 3:00 pm, Monday to Friday.However, the company has received some negative feedback from customers, including complaints about poor communication, lack of responsiveness, and unhelpful staff. One customer reported being told that the company would not cover a claim due to a unilateral decision, without properly explaining the reasons. Another customer described the service as "chapucero" (unprofessional) and reported being rushed through the process.Despite these issues, some customers have had positive experiences with the company, reporting good communication and responsiveness. However, the negative reviews seem to outweigh the positive ones, resulting in a lower overall rating.The company's website is available in Spanish, and their phone number is +34 964 23 35 13. They also have a physical location where customers can visit for assistance. Overall, while the company has its strengths, the issues with communication and responsiveness need to be addressed to improve the customer experience.