Madrid
Hospital Universitario Fundación Alcorcón
8.48
8.48
Overview
Informative portal of the Community of Madrid. On this portal you will be able to find thematic information of interest to citizens such as services, calls and procedures
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair-accessible entrance
Wheelchair-accessible car park
Wheelchair-accessible toilet
Toilet
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Overall
Quality
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The hospital appears to have mixed reviews. While some patients have had positive experiences, many others have reported long wait times, unhelpful staff, and a lack of empathy. One issue that stands out is the hospital's tendency to prioritize patients who have connections or familiarity with the staff, leading to longer wait times for those who do not have these connections.The hospital's quality of care is a concern, with some patients reporting incorrect diagnoses and inadequate treatment. The staff's lack of professionalism and empathy is also a major issue, with some patients feeling like they are being treated like "conejillos de laboratorio" (laboratory animals) during important appointments.The hospital's pricing is not a concern, as many patients have reported that they have not been charged for services or that the charges have been reasonable.The innovativeness of the hospital is not a concern, as there is no evidence to suggest that the hospital is not trying to improve its services or stay up-to-date with the latest medical practices.Overall, the hospital has a lot of room for improvement in terms of its quality of care, staff behavior, and patient experience.
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