The location is a medical service that provides high-quality services, including otorrinolaringólogo consultations. The medical professionals are experienced and skilled, with a high level of expertise. One patient mentioned that Dr. Horna Rodríguez is a very well-educated doctor, and another patient praised the doctor's professionalism, kindness, and ability to listen.However, some patients have experienced issues with the doctor's bedside manner. One patient described the doctor as "mal educado" and "prepotente", while another patient mentioned that the doctor was "até" and made them feel uncomfortable.The location is wheelchair-accessible, and the staff is generally friendly and helpful. One patient praised the secretaries as "encantadoras".The location has a wide range of services, including EMDR therapy, cognitive behavioral therapy, and eating disorders treatment. The doctor is knowledgeable and up-to-date on the latest medical research, and they take the time to explain treatment options and answer patient questions.There is one major issue that has been reported by several patients: the doctor's lack of empathy and poor communication skills. This has led to feelings of frustration and discomfort among patients.The location is well-maintained, with a clean and comfortable waiting area. The staff is efficient and organized, and the appointment scheduling process is smooth and convenient.Overall, the location is a good option for patients who need medical services, but it may not be the best choice for those who value a more empathetic and communicative doctor-patient relationship.